The 3 R(equirement)s to Successful Analytics

Data

- the image of the process

- the true voice of the customer

Structure, Story and Design

- reveal patterns, relationships

- communicate insights

Tools

- process and structure - SQL

- visualize, explore, preent - Tableau

- analyze and report - Excel, Analysis Service

Contact: Kathy Williams Chiang, email: [email protected]

Copyright Kathy Williams Chiang 2012. All rights reserved.